CSoft provides e-business outsourcing services to established as well as emerging companies across the globe from its offices in USA and India. E-businesses must meet high standards of service quality in order to ensure their customers have a positive user experience. It is difficult for a company's business managers to negotiate service level agreements (SLAs) with their own IT department, however, they must ensure that the site performs in accordance with business objectives. By using an outsourced solution, e-businesses are guaranteed a higher level of service quality through SLAs that adhere to measurable performance and availability metrics.
CSoft brings exceptional value to our clients through lowered cost of e-business services via our development center; and outstanding quality, reliability and customer service. This also helps us to spread development services across time zones, which allows customers to benefit from a 24-hour development cycle. At CSoft, we believe our hallmark is quality. All our resources and processes are dedicated to ensuring that our e-business services are of the highest quality and scalability.
We provide e-business services that engage customers, suppliers, employees and partners in a broader communications web, allowing them to collaborate, exchange data and conduct business online in a safe and efficient manner. CSoft provides value to clients that most e-business service providing companies cannot provide. This is mainly due to our expertise in e-business solutions, proven project management processes, excellent technical resources and speed in customer response. We are committed to providing clients with state-of-the-art e-business services by integrating technology, innovation and strategy with their business processes.
We are flexible in our approach and try to accommodate all the needs of our clients. We are committed to making a long-term relationship with our clients. We endeavor to be a one-stop source for all of their IT needs: Strategy, architecture, implementation, systems integration, maintenance, training and support.